Frequently Asked Questions
Everything you want to know before you ask.
How does the Wellness Pro program work?
Wellness Pro helps employers offer employees access to virtual healthcare, behavioral health support, wellness coaching, pharmacy resources, and preventive care while creating meaningful tax advantages through an employer-sponsored benefit plan.
Employees enroll through payroll, receive access to valuable healthcare and wellness services throughout the year, and employers benefit from a streamlined program that integrates with existing benefits administration
Is this program compliant with IRS regulations?
Yes. Wellness Pro is designed to operate within established federal tax guidelines for employer-sponsored medical benefit plans.
The program is structured around qualified medical care and wellness services and is administered with documented plan materials, professional oversight, and ongoing compliance monitoring. Our approach is supported by long-standing IRS guidance regarding employer-sponsored health benefits and standardized valuation methodologies.
Why is this different from traditional health insurance?
Wellness Pro is not health insurance.
Instead, it provides employees with access to healthcare and wellness services that promote prevention, early intervention, and ongoing support. The program complements an employer’s existing health plan by helping employees stay healthier while simplifying administration and enhancing employee benefits.
Does the program work alongside our current employee benefits?
Absolutely.
Wellness Pro is designed to integrate with existing employer benefit programs, including cafeteria plans and payroll systems. It complements your current health benefits rather than replacing them, making implementation straightforward with minimal disruption.
Which employees are eligible to participate?
Employers can establish consistent eligibility guidelines, such as minimum hours worked or full-time status, provided those requirements are applied fairly and comply with applicable nondiscrimination rules.
Many employers choose to include all full-time employees while excluding seasonal or temporary workers using standard benefit plan eligibility guidelines.
Do employees have to use the services every month?
No.
Employees simply need to remain engaged with the program according to its annual participation requirements. Because healthcare needs naturally vary throughout the year, monthly usage is not expected.
Wellness Pro provides year-round access to healthcare and wellness resources whenever employees need them, while automated engagement tracking helps maintain compliance.
Does Wellness Pro affect ACA or Medicare compliance?
No.
Wellness Pro is intended to complement—not replace—existing health coverage. Employers continue meeting Affordable Care Act requirements through their primary health plans, while Wellness Pro provides additional healthcare and wellness services.
Employees enrolled in Medicare can also participate, as the program offers preventive and wellness services that work alongside their existing coverage.
What does implementation look like for employers?
Implementation is designed to be simple.
Wellness Pro provides enrollment support, employee education, compliance administration, engagement monitoring, and reporting. Employers primarily handle payroll integration and employee elections, while our team manages most ongoing administrative responsibilities.
What happens if an employee doesn’t meet the participation requirements?
Wellness Pro includes built-in compliance safeguards.
If an employee does not satisfy the required annual engagement, automated processes help ensure the appropriate tax treatment is applied. This protects both employers and employees while maintaining compliance with program requirements.
Why do employers choose Wellness Pro?
Employers choose Wellness Pro because it delivers benefits beyond traditional wellness programs.
The program combines:
- Access to convenient healthcare and wellness services
- Support for employee well-being and preventive care
- Straightforward administration
- Integration with existing employee benefits
- Potential tax efficiencies for both employers and employees
- Ongoing compliance oversight and professional administration
The result is a modern employee benefit that supports healthier employees while helping organizations maximize the value of their benefits package.
See what Wellness Pro means
for your business.
Your employees get more. You pay less in taxes. Nothing about your current plan changes.